Our EmailPlus service will respond to emails via one or any combination of the following methods:

- Automated response
- Computer-aided response
- Manual response

In case of both computer-aided and manual response, EmailPlus service analyses, sorts and routes incoming email to the appropriate support agents by skill group.

Our EmailLink service enables quick response to high volume of customer email while extracting real-time customer data and performing one-to-one Internet marketing. We offer dedicated Email LinkREPS providing expertise and quick response.

Automated responses are obvious and impersonal. The human interface is warmer and tailored to the individual.