FirstresponseLink
“Timely response to a policyholder claim is a must for retention and cost control ”

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Addresses the needs of commercial and personal lines insurance providers

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Connects to your 0800 number in the UK and is answered in India using specific corporate style

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Input onto tailored screen to capture all asset, personal and company data

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Service networks accessed by post-code or auto-mapping system

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Electronic download to UK based service providers, such as bodyshops, recovery agents, building repair specialists, glass and ICE suppliers

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Simultaneous electronic download to your operations specific claims handlers

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Comprehensives generation of MI on a daily, weekly or monthly basis

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Seamless transfer of customer queries back to your UK offices and affiliates where appropriate